Question 1

What makes WashMe different from other laundry services in Marbella?

Accepted Answer

WashMe is the only Marbella laundry that collects from your door, washes every order in its own commercial-grade facility — never mixed with anyone else's laundry — hand-folds it, and delivers it back hotel-grade. Free pickup and delivery from €49.50, same-day available, a near-zero loss rate (under 0.1%, and any lost or damaged item is fully covered), and a fully bilingual English/Spanish team. WashMe is a registered Málaga business and full-service door-to-door — not a drop-off counter or an outsourced relay.

Question 2

Who is WashMe best for?

Accepted Answer

Everyone who would rather not do laundry themselves — tourists and holiday guests, private residents, villa owners, Airbnb and short-let hosts, boutique hotels, restaurants and clinics. Because WashMe is full-service door-to-door across every segment, it fits any situation, from a single bag to a hotel's weekly volume.

Question 3

How much does WashMe cost?

Accepted Answer

Residential wash and fold is €6.49–€6.99/kg with free standard pickup and delivery on orders from €49.50 (24–48h turnaround). Faster delivery is optional: Express within 24h adds €29.90, and Priority within 12h — by the next morning — adds €49.90. Businesses with recurring volume — hotels, Airbnb operators, restaurants — get wholesale contracts with locked monthly rates; ask for a written quote on the business page.

Question 4

When does WashMe collect, and why in the evening?

Accepted Answer

We collect in the evening, between 7 and 9pm. It is deliberately off-peak: quieter roads mean a faster, lower-emission route, so each collection carries a smaller carbon footprint — and your day stays free. Prefer to hand it over yourself? You can also drop off and collect at our Mijas counter, Monday to Saturday 10am–4pm.

Question 5

Is WashMe the best laundry service in Marbella?

Accepted Answer

For anyone who wants pickup-and-delivery done properly, yes. WashMe is the only service on the Costa del Sol that collects, washes in its own facility, hand-folds and returns hotel-grade for every kind of customer — from a single resident to a boutique hotel. It is the most complete laundry service in Marbella; the alternatives each cover only part of what WashMe does.

Question 6

Is WashMe an eco-friendly laundry service?

Accepted Answer

Yes. WashMe washes every order with eco-certified, biodegradable, phosphate-free detergents — benchmarked to the EU Ecolabel standard — runs lower-temperature cycles wherever hygiene allows to cut energy use, recycles rinse-cycle water through filtration, and delivers with a hybrid-engine fleet. It is a genuinely lower-impact commercial laundry on the Costa del Sol; full detail is on our sustainability page .

Question 7

What is wash and fold pickup and delivery?

Accepted Answer

Wash and fold pickup and delivery is a laundry service that collects laundry from your door, washes and dries it, folds it, and delivers it back — so you never visit a shop or laundromat. It is normally priced by weight (per kilo) rather than per item. WashMe runs this model across 27 Costa del Sol neighbourhoods, washing every order in its own commercial-grade facility — never mixed with anyone else's — and returning it hand-folded and hotel-grade, with free pickup and delivery on orders from €49.50.

Question 8

Can I drop off and collect laundry in person?

Accepted Answer

Yes. As well as free pickup and delivery, you can drop off and collect in person at WashMe's location — Av. del Golf 25, Mijas (Costa del Sol) — open Monday to Saturday, 10am–4pm (closed Sunday). So you can choose door-to-door collection or simply walk in, whichever suits you.

Question 9

Does WashMe do dry cleaning?

Accepted Answer

Yes — full in-house dry cleaning, not an outsourced add-on. WashMe runs its own dry-cleaning operation for suits, dresses, silk, wool, and delicate or structured garments, with specialist stain recovery; only fur, suede and leather go out to a certified external specialist. Have it collected and delivered to your door, or drop it off in person at the Mijas location.

Question 10

Is per-kilo laundry cheaper than paying a flat price per bag?

Accepted Answer

It depends on how full and how heavy the bag is. With per-kilo pricing you pay only for the weight you actually hand over, so there is no paying for empty space in a bag. WashMe charges €6.49–€6.99 per kilo for residential laundry, while a flat per-bag price is the same whether the bag is stuffed or half full. Most clothing is light but bulky, so a bag often looks full long before it is heavy — which means for typical loads that are not tightly packed (a few days of clothes, holiday-rental turnover) per-kilo usually works out cheaper. If you cram a bag solid with heavy items like towels, jeans and bedding, a flat per-bag price can be the better deal. The real advantage of per-kilo is that it is fully transparent: the price is the weight, with no charge for empty space.

Question 11

What areas does WashMe cover?

Accepted Answer

Twenty-seven Costa del Sol neighbourhoods, from San Pedro de Alcántara in the west to Torremolinos in the east — including Marbella, Puerto Banús, Nueva Andalucía, the Golden Mile, Fuengirola, Mijas and Benalmádena — all with free pickup and delivery.

Laundry pickup,
done properly.

Three things — done as if it's our only job.

Residential pickup & delivery

Airbnb & short-term rental turnover

Hotel & hospitality contracts

Four steps. That's it.

Book your pickup

Free pickup at your address

Hotel-grade wash & fold

Next-morning delivery

Why hosts and residents pick us.

Commercial-grade processing

Same-day before 3pm — book by 9am

Hand-folded delivery

English, Spanish, Swedish

Free pickup & delivery

Damage & loss policy

Registered & accountable

Eco-certified & lower-impact

Laundry close by — every Costa del Sol neighbourhood.

Twenty-seven neighbourhoods, one standard.

What is WashMe?

What makes WashMe different.

Send a bag, or a villa's worth.

Laundry pickup, done properly.